"SIEM is a powerful tool, but it requires a dedicated
analyst. For our small team, we needed something like
Open XDR that would tell us when an incident was
important and needed investigation.
Open XDR was an easy sell for us because we had all these disparate logs. Our people loved the idea of seeing all their inputs on a single console and having the platform make correlations between them. They appreciated the value immediately."
“We got a more holistic view of what was happening
in our global network, because Open XDR groups alerts
into incidents that point to what’s really going on.
If you’re familiar with SIEM, you’ll have absolutely no issues with the concepts around Open XDR and with learning the platform. If you’re not running Open XDR, EDR and some kind of SOC function, you’re leaving yourself open to attack.”
“Being able to stitch all the signaling together
automatically is where Open XDR really shines above
everything else. You not only see what’s happening,
but you get actionable outcomes.
I would say Open XDR is a paradigm shift in the industry, where you can see issues and respond to them all in the same platform."
“With Open XDR we get true and complete visibility into
our customer environments regardless of the technology
they have in place, and we’ve been able to give our
analysts actionable results, so our customers have
realized faster MTTD and MTTR than they had before.
New technologies and tools appear all the time. The idea of Open XDR is that it can integrate them, see their logs, and orchestrate a response. This investment gives us the assurance that it will be there in the future and not prevent us from making new decisions.”